Organization Performance Awareness

Maximizing a team or departments performance is all a part of a good organization design. Utilizing good organization performance principles is the first step. Organization who have used these techniques have boosted performance anywhere from 20% to 50%.

The course outlines how performance becomes aligned to the organization for departments, teams, and individuals using proven techniques. It walks you thought the process and components needed for a efficient design and focuses on defining a department or team purpose and the services they produce.

Get Started – Enroll Now

No classes scheduled at this time

Duration

2 Hour Classroom Training

Online Classroom-Delivered Course

Price

$198.00

Contact Us For Pricing

(Group discounts available. Contact Lee at 920.246.3434)

Instructor

Mark Swiderski, PMP, Lee Young, PMP
  • Target Audience
  • Student Job Aids
  • Prerequisite
  • Purpose & Objective
  • Benefits
  • Course Outline

The roles benefiting most from the class:

  • Manager – A role that directly leads people to provision an operational process or result.
  • Department Leader – A role that leads multiple teams in providing a service or product or leads multiple teams in providing multiple products or services
  • Executive – A role that has authority over Department Leaders and their team for the efficient operations of those teams
  • Human Resources or Organizational Development – A role needed to implement changes related to human performance.
  • Project Manager, Business Analyst, Business Solutions Manager – A role who facilitates change in the way that an organization performs to deliver a new productivity level.

The student will be provided with the following job aids and class materials:

  • Student Guide – A printed set of slides from the presentation with places for notes.
  • Quick Reference Cards – Organization Performance Process Overview

Prior to the course, the student should have:

  • Read the case
  • Reviewed the role descriptions
  • Reviewed the glossary terms

Purpose: To be able to identify key elements of an organization design needed for a high performing organization.

Objective: Following this session attendee’s will be able to:

  • Discuss the key processes and roles of a good process design
  • Discuss how to assess missing elements leading to performance issues
  • Demonstrate a written service offering

Employing these new skills will result in:

  • A better identification of components that can lead to improved performance
  • A clear definition of a service provided a portion of an organization
  • Better identification of changes needed when making performance changes in an organization

The course outline is as follows:

  • Overview
    • Process and Roles Overview
  • Strategy Process Group – Establishing a winning formula.
    • Exercise: Service Definition
  • Systems Process Group – Establishing performance measures, policy, and processes.
  • Structures Process Group – Determining accountability for success.
  • People Process Group – Readying human capital for performance.
  • Culture Process Group – Establishing shared values that develop both rewards and effective controls.
    Recap

Upcoming Classes

Course Dates

To Be Announced

Use the dropdown in the Enrollment box to see exact dates and times in the months listed above. 

Maximizing a team or departments performance is all a part of a good organization design. Utilizing good organization performance principles is the first step. Organization who have used these techniques have boosted performance anywhere from 20% to 50%.

The course outlines how performance becomes aligned to the organization for departments, teams, and individuals using proven techniques. It walks you thought the process and components needed for a efficient design and focuses on defining a department or team purpose and the services they produce.

Course Dates

To Be Announced