Organization Performance Awareness

Maximizing a team or departments performance is all a part of a good organization design. Utilizing good organization performance principles is the first step. Organization who have used these techniques have boosted performance anywhere from 20% to 50%.

The course outlines how performance becomes aligned to the organization for departments, teams, and individuals using proven techniques. It walks you thought the process and components needed for a efficient design and focuses on defining a department or team purpose and the services they produce.

Get Started – Enroll Now

No classes scheduled at this time

Duration

2 Hour Classroom Training

Online Classroom-Delivered Course

Price

$198.00

Contact Us For Pricing

(Group discounts available. Contact Lee at 920.246.3434)

Instructor

Mark Swiderski, PMP, Lee Young, PMP

The roles benefiting most from the class:

  • Manager – A role that directly leads people to provision an operational process or result.
  • Department Leader – A role that leads multiple teams in providing a service or product or leads multiple teams in providing multiple products or services
  • Executive – A role that has authority over Department Leaders and their team for the efficient operations of those teams
  • Human Resources or Organizational Development – A role needed to implement changes related to human performance.
  • Project Manager, Business Analyst, Business Solutions Manager – A role who facilitates change in the way that an organization performs to deliver a new productivity level.

The student will be provided with the following job aids and class materials:

  • Student Guide – A printed set of slides from the presentation with places for notes.
  • Quick Reference Cards – Organization Performance Process Overview

Prior to the course, the student should have:

  • Read the case
  • Reviewed the role descriptions
  • Reviewed the glossary terms

Purpose: To be able to identify key elements of an organization design needed for a high performing organization.

Objective: Following this session attendee’s will be able to:

  • Discuss the key processes and roles of a good process design
  • Discuss how to assess missing elements leading to performance issues
  • Demonstrate a written service offering

Employing these new skills will result in:

  • A better identification of components that can lead to improved performance
  • A clear definition of a service provided a portion of an organization
  • Better identification of changes needed when making performance changes in an organization

The course outline is as follows:

  • Overview
    • Process and Roles Overview
  • Strategy Process Group – Establishing a winning formula.
    • Exercise: Service Definition
  • Systems Process Group – Establishing performance measures, policy, and processes.
  • Structures Process Group – Determining accountability for success.
  • People Process Group – Readying human capital for performance.

    • Culture Process Group – Establishing shared values that develop both rewards and effective controls.
    Recap

  • Printable Course Information

Upcoming Classes

Course Dates

To Be Announced

Use the dropdown in the Enrollment box to see exact dates and times in the months listed above. 

Maximizing a team or departments performance is all a part of a good organization design. Utilizing good organization performance principles is the first step. Organization who have used these techniques have boosted performance anywhere from 20% to 50%.

The course outlines how performance becomes aligned to the organization for departments, teams, and individuals using proven techniques. It walks you thought the process and components needed for a efficient design and focuses on defining a department or team purpose and the services they produce.

Course Dates

To Be Announced